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Clinic software that keeps working when the internet does not

ClinicLync runs three ways: in the cloud, on a clinic server inside your clinic that needs no internet at all, or both (hybrid). It is the same software and the same screens; you can move between them.

ClinicLync queue board running on the clinic network

Clinic server (on-premise)

One computer in the clinic (8–16 GB RAM, SSD, on a UPS) holds everything. Every computer, tablet and the TV opens it in a browser over the clinic's own network, with HTTPS. Nightly encrypted backups go to the computer and a USB drive.

  • Works through load-shedding and internet outages
  • Records stay inside the clinic
  • Updates take a backup first

Cloud

Open yourclinic.cliniclync.com on any computer. Nothing to install; ByteLync runs the server, updates and backups. Best for clinics with steady internet and owners who check in from home.

Hybrid

A clinic server that also sends every change to a read-only copy in the cloud whenever the internet is up. The clinic gets offline speed; the owner gets reports from anywhere and an off-site backup.

Questions

What happens during load-shedding?

With a clinic server on a UPS, the clinic keeps working on its own network. A cloud clinic needs its internet connection, so a backup connection next to the router is recommended.

Can we start in the cloud and move to our own server later?

Yes. Your data moves with you between cloud, clinic server and hybrid.